Teamwork Drives Awards and Success at Gila River Resorts & Casinos
January 9, 2026
Submitted By
Gila River Resorts & Casinos:
Public Relations
CHANDLER, Ariz— Gila River Resorts & Casinos, proudly owned and operated by the Gila River Indian Community, began over three decades ago and has since grown into one of Arizona’s premier hospitality and entertainment destinations. The Enterprise continues to earn local and national acclaim — but leadership is clear on one point: its success shines brightest because of the team members who bring it to life every day.
Chief Executive Officer Kenneth Manuel emphasized the company’s guiding principle:
“Hospitality is at the heart of everything we do. Our mantra, ‘guest service first,’ drives us to create memorable experiences that uphold our award-winning reputation.”
From the welcoming smiles at the front door to the behind-the-scenes experts who keep every detail running flawlessly, each team member plays a vital role in creating the memorable experiences that define Gila River Resorts & Casinos. Their passion, professionalism, and pride are what set the Enterprise apart.
This shared commitment has helped Gila River Resorts & Casinos earn praise across the industry — from customer service and hospitality honors to recognition as one of the region’s healthiest employers. Rooted in the Gila River Indian Community’s values of kindness, hospitality, and resilience, the Enterprise continues to foster an environment where teamwork, respect, and excellence thrive.
That spirit of collaboration has also placed Gila River team members in the spotlight beyond the Enterprise. Several individuals were recently recognized across the community and the gaming industry for their leadership, expertise, and contributions. These honors reflect not only their personal achievements but also the culture that Gila River Resorts & Casinos works to build every day.
As the Enterprise looks toward the future, its commitment to supporting and celebrating team members remains central to its mission. For both guests and employees, it’s clear that the true jackpot is found in community, collaboration, and shared success.
Leadership throughout the Enterprise emphasizes that this culture of teamwork has been the driving force behind Gila River Resorts & Casinos’ growth and reputation across the Valley. It is the team members who make the awards and recognition possible — and who represent the heart of the organization wherever they go.
Team members that bring passion, pride, and a sense of community to what they do.
With more than 17 years at Gila River Resorts & Casinos, Blake has steadily advanced through key roles within the Enterprise — from Director of Marketing to General Manager and now Chief Operations Officer. His leadership style centers on mentorship, guiding emerging casino professionals as they grow their careers.
Recent recognition: Named one of Global Gaming Business Magazine’s Emerging Leaders of Gaming 40 Under 40 and featured in Gilbert City Lifestyle Magazine as one of “The Men of Gilbert.”
Robin has spent over 20 years with the Enterprise and holds the distinction of being the first Native American female CIO for Gila River Resorts & Casinos. Her people-first leadership approach creates collaborative, empowered teams where individuals feel valued and supported.
Recent recognition: Honored as one of the Women of Chandler, named among AZ Business Magazine’s Most Influential Women in Arizona, and recognized as a Business Leader. She has also been nominated for the IT industry’s prestigious Orbie Awards and for the Women in Sports + Events – Women of Inspiration award.
With more than two decades of gaming experience — including 10 years in management — Crystal has advanced her career through determination, collaboration, and a commitment to helping others grow. She plays a key role in supporting marketing innovation and enterprise-wide initiatives.
Recent recognition: Selected for the Enterprise’s two-year Mentorship Program and appointed Assistant Corporate Director of Marketing, reflecting her dedication to the success and future of Gila River Resorts & Casinos.
Over her eight years with Gila River Resorts & Casinos, Kimberly has become a rising star in event operations. Her meticulous planning and passion for experience design elevate every event she oversees, and her leadership serves as an inspiration to her team.
Recent recognition: Recipient of the 2025 Women in Sports + Events – Women of Inspiration award.